What Is a Mortgage Broker and Should You Use One?
HOMEH Publishing Department
Author Sep 03, 2024 5 min read

When you need a mortgage, you have two doors: walk into your bank, or work with a mortgage broker who compares many lenders for you. Brokers are a cornerstone of the Canadian mortgage market — but a lot of buyers aren't sure exactly what they do or who pays them. Here's a plain-English breakdown.
- A mortgage broker is a licensed professional who shops multiple lenders to find you a competitive mortgage.
- Brokers access banks, credit unions and lenders you may not approach on your own — often with one application.
- On a standard residential deal, the lender usually pays the broker, so the service is typically free to you.
- Brokers can be especially helpful for self-employed buyers or anyone with a non-standard file.
- Whatever route you choose, every federally regulated mortgage must pass the stress test.
What a mortgage broker does
A mortgage broker is a licensed intermediary between you and lenders. Instead of applying to one bank at a time, you give a broker your details once and they shop your file across many lenders, then bring back the strongest options. They handle paperwork, explain the trade-offs, and guide you to closing.
Crucially, a broker isn't tied to a single institution's product shelf. A bank can only offer its own mortgages; a broker can compare dozens of lenders — including ones that specialize in cases the big banks decline.
How brokers get paid
This is the question almost everyone asks. On a typical residential mortgage, the lender pays the broker a commission when the deal closes — so the broker's service is usually free to you. In some specialized or non-prime cases a fee may apply, but a good broker discloses any fee up front.
Broker vs bank, at a glance
Both routes can get you a great mortgage. The right choice depends on your situation. Here's the quick contrast — and our full comparison lives in bank vs mortgage broker.
| Factor | Mortgage broker | Your bank |
|---|---|---|
| Lender choice | Many lenders | One lender's products |
| Applications | Usually one, shopped widely | One per bank you visit |
| Who pays | Lender, on most deals | n/a |
| Best for | Comparison, tricky files | Existing relationship, bundling |
When a broker really shines
A broker adds the most value when your file is anything other than textbook, or when you simply want to be sure you're getting a competitive deal:
- You're self-employed and need a lender comfortable with your income.
- You want to compare many rates without filing multiple applications.
- You're buying with less-than-perfect credit and need options.
- You value guidance on features — prepayment privileges, portability and penalties.
Getting the best result with HOMEH
A broker helps you sharpen your rate and find the right lender. But the largest dollars in a home transaction often sit on the commission side — which is exactly where HOMEH changes the math.
New to all of this? Begin with our pillar guide, how mortgages work in Canada, then learn how to get the best mortgage rate.
Frequently asked questions
Do I have to pay a mortgage broker?
Can a mortgage broker get me a lower rate than my bank?
Is using a mortgage broker safe?
Will a mortgage broker hurt my credit score?
Ready to put this into action?
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