What Is the Landlord and Tenant Board (LTB)?

HOMEH Publishing Department, Author at HOMEH

HOMEH Publishing Department

Author Oct 02, 2023 5 min read

What Is the Landlord and Tenant Board (LTB)?

When a landlord and tenant can't agree — over repairs, rent, or an eviction — Ontario doesn't leave it to who shouts loudest. The Landlord and Tenant Board (LTB) is the independent tribunal that decides these disputes under the Residential Tenancies Act (RTA). This guide explains what the LTB is, what it can do for you, and how the process actually works.

Key takeaways
  • The LTB is an independent tribunal that resolves disputes between landlords and tenants in Ontario.
  • It applies the rules of the Residential Tenancies Act (RTA).
  • Both tenants and landlords can file applications with the LTB.
  • Only the LTB can order an eviction — landlords cannot evict you on their own.
  • Most disputes are decided at a hearing, with a chance for both sides to be heard.

What the LTB is

The Landlord and Tenant Board is an independent provincial tribunal that resolves disputes between residential landlords and tenants in Ontario. It's part of Tribunals Ontario and acts a bit like a specialized court — but it's designed to be more accessible, with plain forms and hearings you can attend without a lawyer.

Every decision the LTB makes is grounded in the Residential Tenancies Act, the law that sets the rights and responsibilities of both sides. The LTB doesn't make new rules — it applies the ones already in the RTA to your specific situation.

Independent and neutral
The LTB doesn't represent landlords or tenants. Its members weigh the evidence from both sides and decide based on the law and the facts presented.

What the LTB can do

The board handles a wide range of rental issues. Common applications include:

Common LTB applications
Who appliesTypical issueWhat the LTB can order
TenantRepairs or maintenance ignoredOrder repairs or a rent reduction
TenantIllegal entry or harassmentOrder the landlord to stop / pay
TenantIllegal rent increaseOrder rent rolled back
LandlordUnpaid rentOrder payment or eviction
LandlordDamage or interferenceOrder remedies or eviction

Crucially, the LTB is the only body that can order an eviction. A landlord cannot lock you out or remove your belongings — they must apply to the LTB and win a hearing first. See eviction rules in Ontario for how that unfolds.

How a case works

The process is more approachable than a courtroom, but it still follows clear steps:

  1. File an application — the tenant or landlord submits the correct LTB form and pays the fee.
  2. Notice of hearing — the LTB schedules a hearing and notifies both sides.
  3. Prepare evidence — photos, messages, receipts, the lease, and notices.
  4. The hearing — both sides present their case; mediation is often offered first.
  5. The order — the LTB issues a written, binding decision.
Bring your paperwork
Cases are won on evidence. Keep your standard lease, any rent-increase notices (Form N1), repair requests, and dated photos. Organized records make your case far stronger.

When should you apply?

It's worth trying to resolve things directly first — a written request to your landlord often does the trick, and it creates a record. But if a serious problem isn't fixed, the LTB exists precisely for that. Typical triggers for a tenant to apply include unaddressed repairs, an unlawful rent increase above the 2026 guideline of 2.1%, illegal entry, or harassment.

If you've received an eviction notice, don't ignore it — responding and attending your hearing is how you protect yourself, and in many cases you can stop the eviction.

Looking past renting

Knowing the LTB has your back is reassuring, but some renters decide that owning gives them more long-term control. If you're weighing it, start with renting vs buying a home in Canada and the rent vs buy calculator.

Buy your own place — with the industry's highest Cashback Rebate
When you're ready to own instead of rent, HOMEH gives eligible buyers the industry's highest Cashback Rebate toward your purchase. Check your estimate with the cashback calculator.
Related reading

Frequently asked questions

What does the Landlord and Tenant Board do?
The LTB is an independent Ontario tribunal that resolves disputes between residential landlords and tenants, applying the Residential Tenancies Act. It can order repairs, rent reductions, payments, and evictions.
Can a landlord evict me without the LTB?
No. Only the Landlord and Tenant Board can order an eviction. A landlord must serve proper notice and win a hearing; lockouts and self-help evictions are illegal.
How do I apply to the LTB?
File the correct LTB application form and pay the fee. The board will schedule a hearing and notify both sides. Mediation is often offered before the hearing.
Do I need a lawyer at an LTB hearing?
No. The LTB is designed to be accessible without a lawyer, though you can bring one or a legal representative if you wish. Strong, organized evidence matters most.
Sources & further reading

Ready to put this into action?

Get pre-qualified in five minutes, or talk to a HOMEH advisor — no credit pull, no commitment.

Make your dreams come home!

Book a free consultation to see how we make homeownership affordable and easy for you.

A reader catching up on the HOMEH blog over coffee

Keep reading.